It is very important that when you schedule
your appointment that you inform the receptionist what type of
appointment that you are scheduling (i.e. well baby/child check,
ADHD appointment, sick visit) so that they can give your provider
the appropriate time to address any and all concerns that you
may have.
Appointments MUST be made for EVERY child
that you wish to be seen by the doctor. This ensures that
our providers can keep to their schedules, helps our staff conduct
business more efficiently and alleviates wait time for others.
We try to minimize wait time as much as possible. Patients
are taken to the exam rooms in order of their appointments and
others may be taken back before you depending on available rooms
and which provider they are seeing that day.
While it is rare that one of our physicians is called to the
hospital during the day for an emergency it does occur on occasion. When
this occurs we try to contact as many patients as possible and
reschedule if possible. If your child is ill and we call
that the doctor has been called out of the building we may ask
you to either be seen by one of our nurse practitioners/physician
or to reschedule to later in the day. We ask your patience
and flexibility in these situations.
Please be considerate of others that have appointments scheduled
after you and arrive on time for your appointment. We ask
if you are running late or you find that your allotted appointment
time does not work in your schedule that you call the office
as soon as possible to inform. If you arrive at the office
more than 10 minutes late for your appointment, depending on
the provider’s schedules, we may have to have you reschedule.
Walk-in is NOT encouraged. Our providers
run on a schedule, if you choose to walk-in you may not be able
to be seen.
If you experience a life-threatening emergency we ask that you
call 911 IMMEDIATELY. All calls to our nurses regarding
illness/injuries are answered in the order that they are received. |
